Accreditation and quality (QA, ISO, processes)
GUTEC University operates with an Internal Quality Assurance System (IQAS) that ensures teaching, assessment, student services, and operations meet international standards and are continuously improved. We are a private university with global reach and agreements in several countries; our programs are designed with an applied and industry-oriented approach.
QA Framework: Principles and Scope
Principles
- Focus on learning outcomes (LOs): each module states what the student will know, be able to do, and be able to demonstrate.
- Verifiable evidence: each LO is assessed using deliverables (projects, calculations, models, reports) and public rubrics.
- Continuous improvement (PDCA): plan → do → check → act, with data and corrective/preventive actions (CAPA).
- Transparency: published admission policies, RPL, assessment, refunds, scholarships, and integrity.
- Industry and ESG orientation: technical relevance, safety, ethics, and sustainability.
Scope
- Industry and ESG orientation: technical relevance, safety, ethics, and sustainability.
- Teaching and assessment (face-to-face and online), use of professional software.
- Student services (admissions, support, tutoring, career).
- Governance and data (committees, information security, privacy).
- Partners and associated locations (where applicable).
ISO standards and reference frameworks.
GUTEC operates in line with international standards; details of current certifications are published in the Quality Report.
ISO 21001 – Educational organizations: student-centered approach, curriculum design based on learning outcomes, stakeholder participation, evaluation, and improvement.
ISO 9001 – Quality management: documented processes, risks and opportunities, change control, internal audits, and management review. Mentoring support.
ISO 27001 – Information security: academic data governance, access control, encryption, continuity, and incident management.
ISO 14001 – Environmental management: institutional operations, events, and associated venues under footprint criteria and responsible purchasing.
ISO 45001 – Occupational health and safety: workshops/labs and in-person activities (if any) with risk assessment and control measures.
Other frameworks
ESG/Taxonomies (sustainability), GDPR/privacy (data protection), e-learning best practices (accessibility and learning analytics), AEC interoperability (IFC, CDE, GIS).
Quality management.
- Academic Council: approves curriculum, assessment policies, and semester reviews.
- Quality Assurance (QA) Department: oversees the SIGC, coordinates audits, KPIs, CAPA, and teacher training.
- Ethics and Integrity Committee: plagiarism, responsible use of AI, conflict of interest, intellectual property.
- ESG Committee: environmental/social objectives and their integration into programs.
- RPL/Validations: criteria, evidence, decisions within 7–10 business days with complete file.
Cadences
QA (monthly), Academic (bimonthly), ESG (quarterly), Ethics (bimonthly/ad hoc), GIB (Industry Advisory Board) 2 plenary sessions/year.
Curriculum design and assessment.
Defined at programme and module level; mapped to evidence.
Aligned with technical standards and best practice (e.g., Eurocodes, CTE, IEC, PMI, ITS, SuDS, LCA).
Projects, BIM/GIS models, technical reports, FEM/MEP calculations, construction plans, risk analyses, dashboards.
Public criteria: scope, accuracy, replicability, presentation, and traceability.
Evidence-based rubric (4–5 levels).
Cross-instructor moderation and panels for the capstone.
Grade review: clarification and appeals procedure.
Plagiarism policy (detection), authorship, and responsible AI use (allowed when declared by the module; cite and attach prompts if applicable).
Graduated sanctions and an incident log.
Teaching staff: selection, induction, and evaluation.
- Profile: teachers–practitioners with recent experience in projects (construction, design, O&M, contracts, OT/SCADA, energy, water, digital AEC).
- Induction: teaching guide, rubrics, feedback standards, accessibility, privacy, and use of tools.
- 360° evaluation: student satisfaction, peers, QA, and performance in rubrics/feedback times.
- Development: methodological and technical training, communities of practice, and observations with feedback.
Admissions, RPL, and Student Services (with QA)
Plagiarism policy (detection), authorship, and responsible use of AI (allowed when the module states it; cite and attach prompts where relevant).
Graduated sanctions and an incident log.
Clear criteria for both academic and professional routes; fit interview; decision SLA of 7–14 days.
Document control (formats, naming conventions, anonymisation)
Equivalency chart, evidence, technical interviews/quizzes when applicable; guideline limit 40%; capstone not validatable.
Virtual Classroom Support (SLA 24–48 hours), WhatsApp/Chat support (4–8 hours), tutoring, and Career Services (CV clinic, portfolio, mock interviews).
Accessible materials, captions/transcripts, additional time on assessments if applicable, asynchronous alternatives by time zone.
Data, security, and privacy (ISO 27001 • GDPR)
Data governance: roles and permissions, data minimisation, encryption in transit and at rest.
Incident management: recording, classification, response, and communication when applicable.
Continuity: backups, disaster recovery, periodic testing.
Privacy: legal basis, consent, ARSOPL rights (access, rectification, erasure, objection, portability, restriction).
Third parties: data processing agreements (DPAs), impact assessments where applicable.
Environmental and safety management (ISO 14001/45001)
- Environmental: inventory of aspects (cloud electricity consumption, travel, materials at events), reduction targets, and responsible purchasing.
- Environmental: inventory of aspects (cloud electricity consumption, travel, materials at events), reduction targets, and responsible purchasing.
Documentation, change control, and records (ISO 9001)
- Quality and Procedures Manual (admission, evaluation, RPL, integrity, scholarships, refunds, data, incidents).
- Document control: versions, responsible parties, traceability, expiration dates.
- Records: minutes, signatures, grades, feedback, incidents, CAPA, audits, and management reviews.
- Risk management: recording (probability/impact), mitigation plans, and monitoring.
Internal audits and management review.
Audits (at least once a year): sampling of programs, evidence, and support processes.
Findings: non-conformities, observations, opportunities for improvement; CAPA plans with responsible parties and dates.
Management review: comprehensive assessment of KPIs, compliance, resources, risks, and annual action plan.
Key performance indicators (KPIs) and dashboards.
Completion by module/program, capstone quality (blind panel), resubmission rate, feedback times.
Cohort NPS, satisfaction by module, response times (admission/support), resource usage (licenses, classrooms).
Percentage change in role/promotion, reported salary increase, certifications obtained after the program, participation in talent pool.
Incidents (plagiarism/AI) per 100 students, resolutions, and times.
Project indicators (kWh savings, m³, estimated tCO₂e avoided, reused materials), % women/technical cohorts, accessibility.
Security incidents (0 critical incidents expected), restoration times, backup compliance.
We publish a quarterly summary and an annual report covering trends and actions.
Relación con empresas, sedes y partners
Preparación para acreditaciones externas
Como universidad privada de formación propia, publicamos estándares, procesos y datos para facilitar:
Cualquier acreditación externa se comunicará explícitamente en la web con su alcance, vigencia y evidencias públicas.
Quality calendar (annual)
- January–February: closure of Quality Report and Management Review.
- March–April: internal audit 1 (admission, RPL, evaluation).
- May–June: biannual curriculum update, teacher training.
- July: semi-annual ESG report.
- September–October: internal audit 2 (data, security, support, partners).
- November–December: CAPA 2026 planning and improvement budget.
Operational annexes (downloadable)
- Quality Manual (public version)
- Policies: Admission, Assessment, RPL, Integrity (AI/plagiarism), Scholarships, Refunds, Privacy/Data, Security, Accessibility.
- Procedures (SOPs): grade moderation, capstone panel, incident management, document control, CAPA, faculty onboarding.
- Templates: rubrics, moderation minutes, module QA report, RPL equivalency map, syllabus checklist, management review minutes.
- RACI (responsables) por proceso.
- KPI dashboard (excerpt).
Frequently asked questions about quality.
GUTEC issues its own private university degrees. When external accreditation/endorsement exists, its scope and validity will be indicated in the program description.
Public rubrics, moderation/double checking when applicable, and blind panel for capstones.
Yes. Review procedure with deadlines and designated committee.
In accordance with current privacy and security regulations (see policy and ISO 27001 reference). ARSOPL rights guaranteed.
Yes: quarterly summaries and annual quality/ESG report.
Quality Contact .
Quality Assurance (QA) Department
qa@gutec.university
Ethics and Integrity
integridad@gutec.university
Privacy and data
privacy@gutec.university